In today’s question we’ll be looking at how to unblock zenith bank account online, and this does not require you going to the bank.
First, the question is;
Did you request that your Zenith bank account be blocked, or did the bank block your account?
These questions are essential in answering the question, especially when unblocking a bank account online.
So, let’s proceed.
How to unblock zenith bank account online
To unblock a Zenith Bank account online, contact your account officer via WhatsApp.
So far, there’s no option to unblock an account on zenith bank mobile app or internet banking except for the ussd code.
If you blocked your account using a USSD code, you will also use a USSD code to unblock your Zenith Bank account.
But right here, we’re talking about how to unblock zenith bank account online and this doesn’t require a ussd code.
I believe this is the issue of your bank account being blocked by the bank.
You can unblock your account, but first you will have to understand why the bank blocked your account.
If you don’t want to go to the bank or don’t have time to visit the bank, simply contact Zenith Bank’s customer service number or email address.
Request for your account officer’s phone number.
They will definitely send your account officer’s phone number to your phone.
Mind you, it is essential to have your account officer’s phone number in case you need assistance from the bank.
Once you receive your account officer’s phone number, call or check if the number is on WhatsApp and message the person.
The message should state that you want to unblock your bank account, as it has been blocked.
Request that your account officer run a check on your bank account bank to determine why it was blocked.
In the case of no bvn
Not having a BVN linked to your account may be one reason your account was blocked.
If you do not have a BVN, you will have to visit the bank to enroll for bvn. If you already have a BVN, you only need to link it to your bank account.
Once you link your BVN to your Zenith Bank account, it will be unblocked immediately.
In the case of account upgrade
This is another reason why your account may be blocked by the bank due to account upgrade issues.
And this is where your account officer will assist you if you don’t want to go to the bank to upgrade your account.
All you have to do is to contact your account officer and request that you want to upgrade your Zenith Bank account without visiting the bank.
Definitely, your account officer will ask you the reason for not wanting to visit the bank.
Please provide your reason(s) and ensure it’s a good one.
Once your account officer agrees, you are good to go.
Request from your account officer Zenith Bank account upgrade form.
Fill the form using adobe or download and print it out the form.
Fill out the form correctly, ensuring all details are accurate before sending the form to your account officer.
Once you have filled out the form,you’re going to send a utility bill, passport, and ID along with the account upgrade form via WhatsApp to your account officer.
What your account officer will do is to forward it to the customer service representative to start working on your account.
This is how it works.
Don’t Miss: Post no debit on bank account explained
Send all necessary requirements to your account officer via WhatsApp or iMessage; your account officer will forward them to the bank’s customer service representative.
The problem
It’s not all account officers are willing to assist their bank customers because a good number of them can be lazy and so nonchalant.
Not willing to help or assist in some situations.
If you have such an account officer, you have the privilege of requesting a change of account officer, though the bank will ask for the reason.
You provide your reason, and a new account officer will be assigned to you.
When it comes to how to unblock zenith bank account online, you need to chat with your account officer via WhatsApp for assistance.
Chat with zenith bank ziva
This is another method which you can use to unblock your bank account though it will take a lot of time.
All you need to do is to open zenith bank website, and use the option that says chat with ziva.
You have the option to chat with a zenith bank customer service representative, and which you can state your issue.
If it’s something that the customer service representative can assist you with, he or she will do that for you or forward your complaint to the customer service section.
How to unblock my zenith bank account online without atm card?
Simply contact your zenith bank account officer to unblock your account number without using a debit card.
However, this is effective if you’re the one that blocked your account.
Simply contact your account officer to help unblock your account. Definitely your account officer will assist you with the unblocking.
How to unblock zenith bank account online via sms
Simply dial *9660# and follow the on-screen instructions to unblock your Zenith Bank account.