So you have the gtbank token, and looking forward to know if at all does gtbank token expire.
In this article I will explain all you need to know when it comes to gtbank token, and this includes both the hardware token, and the software token.
For the fact that you’re asking does gtbank token expire, I do believe you have already bought the token and must have activated it as well.
Now let’s head over to the question we have here.
Does gtbank token expire?
The answer is yes. Gtbank token do expire after seven years of the token been issued to you by the bank.
It usually look as of the gtbank token don’t expire, but that isn’t the case as the token do expire after a good 7 years receiving the token from the bank.
Now kindly note that when I say gtbank token, I mean to say the hardware token. The hardware token is the device you receive inside the bank which is mainly used used for gtbank internet banking, FX transaction or high amount transfer.
For a better understanding on the question being asked on how long does GTBank token last and which is 7 years, let me explain this in two ways, that is;
- Gtbank hardware token.
- Gtbank eToken.
1. Gtbank hardware token
This is the main token offered by the bank (gtbank) to their customers which is used to complete transactions.
Gtbank hardware token plays an important role when it comes to;
- Internet banking.
- FX transaction.
- High amount money transfer.
- Can be used instead of pin.
The main two areas where gtbank hardware token play an important role is during FX transaction or when you want to perform a much higher money transfer from your bank account.
For FX transaction, this means you must have a gtbank hardware token in order to transfer money from your Gtbank domiciliary account.
It is very compulsory.
Now the bank have the FX Sale Feature, your gtbank online banking or internet banking must be linked with gtbank hardware token before a transaction can be completed.
If you want to transfer up to fifty million naira from your gtbank account, you need to have a gtbank hardware token to complete the transaction.
Lastly, you can choose not to have a pin for your gtbank internet banking or online mobile app, instead use the hardware token to complete your transaction.
It is quite safe unless you misplace your hardware token.
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Gtbank eToken
This is the token generated using the gtbank etoken app.
This is an alternative to to the gtbank hardware token, though it is not as efficient and effective as the hardware token.
Why I said it is not as effective as the hardware token is that in some occasion it will be quite difficult to login and generate a code for your transaction.
However, for the hardware token, it is 24/7 readily available. All you need to do is to tap on the button to generate a code.
For the Gtbank eToken app, there’s nothing like the expiry except for the code you generated which is valid for a minute or more.
What to do if token is expired?
If your gtbank hardware token has expired, you simply have to go to the bank to request for a new one.
However, if you’re talking about the token code, you have to generate another token code if the previous code has expired.
Gtbank eToken is quite okay and helpful, but I prefer to use the hardware token as it is very reliable compared to the eToken app.
Using the eToken I experienced lots of token has expired even when I generated the token few seconds ago.
But for the code generated using the hardware token, you can’t experience token has expired.
How long does a token code last?
A token code last for a good 24 hours before it expires though it depends on the bank or financial institution.
In the case of gtbank, and according to the bank, a generated token code using the hardware token will last for a good 24 hours before the code expires.
And from what I have observed, this is applicable to any other bank in Nigeria.
How do I know if my token is active?
If you can still use the token to perform transaction, then it is still very much active.
For hardware token, if you still generate token code using the hardware token, then it is still active. Once a hardware token has expired, you can’t generate a token from the device.
For example, as gtbank hardware token last for seven years after being issued to you, once it reached the expiry date, you can no longer use it the hardware device to to generate a token.
So this is the way to know if your hardware token is still active or probably not active.
So if you noticed that your gtbank token hardware is no longer working, and which you deemed it is inactive or probably has expired, kindly contact the bank and lay your complaint.
With all explained, I do hope to have answered the question of the day, does gtbank token expire? And the answer is yes. Gtbank token do expire after seven years of been issued to you by the bank.